Exchange Policy

EXCHANGE/RETURN POLICY

  • All the purchases are non-refundable.
  • If the customer wishes to exchange a product then it should be sent back to us within a week of delivery.
  • Please keep the price tag and the shipment copy/bill copy & send it with the product sent for an exchange.
  • Please mention your name, address, number & email id on the parcel and also mention¬†the garment you need in exchange.
  • Once we receive the product, we’ll arrange Exchange as requested after the approval.

DELIVERY INFORMATION

  • IN DELHI- the order should be delivered within 2 to 3 working days.
  • OUTSIDE* DELHI- the order should be delivered within 2 to 7 working days.
  • Rs. 99 would be added to shipment if your order is below Rs. 799.

(*the order can take more time depending on the city of delivery.)

To initiate the return, just follow these easy steps:

Pack the merchandise in the same box and address to:

ABRATI,

A18/1, NEHRU GALI, MANDAWALI, FAZALPUR, DELHI – 110092

Please Note – Return/Exchange under Promotions/Offers/End of Season Sale (EOSS) is not acceptable.